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PEARL JAM HELP CENTER
Terms of Use
Site FAQ
General FAQ
Ten Club Membership Policy
Membership FAQ
Ten Club Ticket Policy
Ticket FAQ
Merchandise Policy
Returns/Shipping FAQ
Merchandise FAQ
Gift Card FAQ
Forum FAQ
Privacy Policy
System Requirements
I'm a new Ten Club Member. What do I need to know about my Membership?
I just signed up as a Member. When will I receive my Ten Club Single & Deep Magazine?
I just received an email that says "Your Ten Club Membership Subscription Cancelation" but I don't want to cancel. What do I do?
I received an email that My Membership Payment Failed. Now What?
I am an Analog Member & I see others are receiving a cool Membership package. When will I receive mine?
I want to Upgrade from Digital to Analog. How do I do this?
Now I have my Bootleg Coupon – What do I do with it?
How Do I RENEW MY MEMBERSHIP?
I do not see any MEMBERSHIP INFORMATION. What happened to my Membership?
How do I download my digital bootlegs?
I want to get a GIFT MEMBERSHIP, How do I do that?
WHAT is a CVV SECURITY CODE and WHERE can i find it on my card?
Why does it look like my CREDIT CARD OR BANK ACCOUNT been CHARGED MORE THAN ONCE for my MEMBERSHIP?
How OFTEN is my TEN CLUB MEMBERSHIP CHARGED?
The INFORMATION for the CREDIT CARD I used has CHANGED, how do I UPDATE my account?
HOW is my Ten Club Membership CHARGED?
WHEN does my Ten Club Membership EXPIRE?
I Do NOT Want To RENEW My MEMBERSHIP. What do I do?
I HAD a Ten Club Membership in the past, and NOW I WANT TO BE A MEMBER AGAIN. How can I do this?
It won't let me upload a photo to My Profile/Forum. What should I do?
How do I set up a NEW TEN CLUB membership account?
How do I sign up for your site WITHOUT becoming a Ten Club member?
What are the two TEN CLUB membership OPTIONS?
How can I CHANGE my USERNAME?
How do I UPDATE MY ADDRESS for MY ACCOUNT?
I RESET MY PASSWORD, now the NEW PASSWORD will NOT work.
HOW DO I CHANGE MY EMAIL ADDRESS?
What AGE do I have to be to SIGN UP FOR A MEMBERSHIP?
Where can I find my BOOTLEG COUPON CODE that comes with my ANALOG TEN CLUB MEMBERSHIP?