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PEARL JAM HELP CENTER
Terms of Use
Site FAQ
General FAQ
Ten Club Membership Policy
Membership FAQ
Returns/Shipping FAQ
Ten Club Ticket Policy
Ticket FAQ
Merchandise Policy
Merchandise FAQ
Gift Card FAQ
Forum FAQ
Privacy Policy
System Requirements
What are the two TEN CLUB membership OPTIONS?
How do I sign up for your site WITHOUT becoming a Ten Club member?
How do I set up a NEW TEN CLUB membership account?
Where can I find my BOOTLEG COUPON CODE that comes with my ANALOG TEN CLUB MEMBERSHIP?
What AGE do I have to be to SIGN UP FOR A MEMBERSHIP?
HOW DO I CHANGE MY EMAIL ADDRESS?
I RESET MY PASSWORD, now the NEW PASSWORD will NOT work.
How can I CHANGE my USERNAME?
It won't let me upload a photo to My Profile/Forum. What should I do?
I HAD a Ten Club Membership in the past, and NOW I WANT TO BE A MEMBER AGAIN. How can I do this?
I Do NOT Want To RENEW My MEMBERSHIP. What do I do?
WHEN does my Ten Club Membership EXPIRE?
HOW is my Ten Club Membership CHARGED?
The INFORMATION for the CREDIT CARD I used has CHANGED, how do I UPDATE my account?
How OFTEN is my TEN CLUB MEMBERSHIP CHARGED?
Why does it look like my CREDIT CARD OR BANK ACCOUNT been CHARGED MORE THAN ONCE for my MEMBERSHIP?
WHAT is a CVV SECURITY CODE and WHERE can i find it on my card?
I want to get a GIFT MEMBERSHIP, How do I do that?
How do I download my digital bootlegs?
I do not see any MEMBERSHIP INFORMATION. What happened to my Membership?
How Do I RENEW MY MEMBERSHIP?
Now I have my Bootleg Coupon – What do I do with it?
I want to Upgrade from Digital to Analog. How do I do this?
I am an Analog Member & I see others are receiving a cool Membership package. When will I receive mine?
I received an email that My Membership Payment Failed. Now What?
I just received an email that says "Your Ten Club Membership Subscription Cancelation" but I don't want to cancel. What do I do?
I just signed up as a Member. When will I receive my Ten Club Single & Deep Magazine?
I'm a new Ten Club Member. What do I need to know about my Membership?
How do I UPDATE MY ADDRESS for MY ACCOUNT?