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PEARL JAM HELP CENTER
Terms of Use
Site FAQ
General FAQ
Ten Club Membership Policy
Membership FAQ
Returns/Shipping FAQ
Ten Club Ticket Policy
Ticket FAQ
Merchandise Policy
Merchandise FAQ
Gift Card FAQ
Forum FAQ
Privacy Policy
System Requirements
How do I sign up for your site WITHOUT becoming a Ten Club member?
I’m trying to register an account, but I cannot enter my State.
I never received an ACTIVATION CODE
I created a FREE non-member ACCOUNT, how do I UPGRADE TO A PAID TEN CLUB MEMBERSHIP?
I FORGOT my login PASSWORD, now what?
I CAN’T REMEMBER THE EMAIL ADDRESS I USED TO CREATE MY ACCOUNT.
HOW DO I CHANGE MY EMAIL ADDRESS?
How can I CHANGE my password?
What’s needed to create a STRONG password?
I RESET MY PASSWORD, now the NEW PASSWORD will NOT work.
How do I UPDATE MY ADDRESS for MY ACCOUNT?
How do I UPDATE MY NAME on MY ACCOUNT?
I think someone accessed my account without my approval. What should I do?
Every time I login and click on a new page, it logs me out. What's the problem?
WHAT is a CVV SECURITY CODE and WHERE can i find it on my card?
I just registered on the site. Do I have to be a paid member to post in the forum?
I want to get a GIFT MEMBERSHIP, How do I do that?
Is it safe to use my credit or debit card?
How can I be sure to receive email updates?
What is Download Manager?
Download Manager Instructions
My Download Manager is not working. What do I do?